Privacy Policy

Privacy Policy

Introduction

Welcome to https://ev-charging-stations.vin-verifier.com (referred to as “EV Charging Stations,” “we,” or “our” throughout this policy). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, usage, disclosure, and management of information we receive from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of EV Charging Stations’ online presence, including but not limited to:

  1. Our official website at https://ev-charging-stations.vin-verifier.com.
  2. Mobile applications and software developed by us for user interaction.
  3. Online services provided through our platform.
  4. Interactions between users and our team via email, phone, or other communication channels.

Please note that this policy does not extend to third-party platforms, apps, or services linked from our site, as they have their own privacy policies governing data collection and usage. We encourage you to review these policies before engaging with such external entities.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorised User Account: If you create an account on our platform, we will collect and process personal data necessary for account management, including your name, contact information, login credentials, and payment details.

  2. Website Visitors: When you visit our websites, we may gather non-personal data, such as browser type, operating system, IP address, and pages visited, to enhance user experience and administer site performance.

  3. Communications: We may reach out to you via email, calls, or SMS for various purposes, including newsletters, service updates, promotions, surveys, or direct customer support. Your communication preferences are respected, and you can unsubscribe at any time.

Personal Data Collection

We collect diverse types of personal data (PPD) to provide and improve our services, as outlined below:

  1. Account Information: This includes your name, username, email address, phone number, and password (hashed and salted for security).

  2. Payment and Financial Details: We process payment information required for transactions, such as cardholder name, card numbers, expiration dates, CVV codes, and billing addresses.

  3. Purchase History: Records of your purchases, including transaction dates, amounts, products/services acquired, and delivery or service preferences.

  4. Mobile Device Identifiers: Unique device identifiers (UDIDs), advertising IDs, and other similar data from mobile devices used to access our services. This helps us provide personalised experiences and analyse user behaviour.

  5. Location Data: With your consent, we may collect location information to tailor content and offers based on your geographic position.

  6. Feedback and Reviews: Any comments, suggestions, or ratings you choose to share with us regarding our products or services.

  7. Social Media Information: If you log in through social media accounts or share content from our site on social platforms, we may receive PPD from these third-party sources, including your public profile information.

  8. Product Interaction: Details about the products you view, search for, or purchase on our platform, such as product codes, quantities, and browsing history.

We obtain this data through direct user input, server logs, analytics tools, and third-party providers who assist us in providing services.

Cookies and Similar Technologies

We utilise cookies, web beacons, pixel tags, and similar technologies to enhance your experience on our platform:

  1. Strictly Necessary: These cookies enable core functionalities like login, account management, and page navigation.

  2. Preference: They remember user preferences, such as language settings or display preferences.

  3. Analytics: Tracking tools help us understand user behaviour, improve site performance, and personalise content.

Users can control non-essential (tracking) cookies through our Cookie Manager, allowing them to tailor their privacy preferences.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including:

  1. Fulfilling service or product orders and providing related support.
  2. Maintaining user accounts and profiles.
  3. Analysing trends and administering site performance.
  4. Complying with legal obligations and regulatory requirements.

Once data is no longer required for these purposes, we will delete or anonymise it securely to protect your privacy.

Security Measures

We have implemented robust security practices to safeguard personal data:

  1. Employing industry-standard encryption protocols for secure data transmission.
  2. Engaging trusted third-party processors who adhere to strict security standards and confidentiality agreements.
  3. Regularly reviewing and updating our security measures to address emerging threats.

Children’s Privacy

EV Charging Stations does not knowingly collect personal data from children under the age of 18 (or the applicable minimum age in your jurisdiction). We encourage parents and legal guardians to supervise their child’s online activities and to participate in their digital lives.

Your Rights

Depending on your location, you have various rights regarding personal data:

  1. Access: Request access to the PPD we hold about you.
  2. Rectification: Ask for corrections or amendments if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances, such as when the retention period has expired.
  4. Restriction: Limit our processing of your PPD under specific conditions.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for certain purposes, including direct marketing.
  7. Non-Discrimination: Assert that we do not discriminate against individuals who exercise their rights under privacy laws.
  8. Apples/Complaints: File appeals or complaints with our privacy officer or relevant supervisory authorities.

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to your requests in a timely manner and within applicable legal timeframes.

Changes to Privacy Policy

We reserve the right to update this policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review this policy periodically.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please reach out to us:

Email: [email protected]
Address: [Provide postal address]

We are dedicated to addressing your concerns and ensuring a transparent and secure data handling process.